Shipping Policy

Nov 9, 2021

Introduction

Welcome to the Shipping Policy page of Video Technics, where we provide you with comprehensive information regarding our shipping processes and policies. We understand the importance of timely and secure delivery, and we strive to ensure a hassle-free experience for our valued customers.

Domestic Shipping

When it comes to shipping within the United States, Video Technics offers multiple options to cater to your needs. Our primary shipping partners include renowned courier services such as UPS, FedEx, and USPS. We provide both standard and expedited shipping options, allowing you to choose the one that best suits your requirements.

For our standard shipping option, your order will be processed and dispatched within 1-2 business days of purchase. The estimated delivery time will depend on your location, but you can expect to receive your package within 5-7 business days.

If you require faster delivery, our expedited shipping option ensures that your order is prioritized. Orders placed before our daily cutoff time will be dispatched on the same day, and you can expect to receive your package within 2-3 business days.

International Shipping

Video Technics understands the global nature of our clientele and provides reliable international shipping services. We ship to various countries worldwide, ensuring that our services reach customers across borders.

For international shipping, we partner with trusted logistic providers with expertise in handling customs procedures and delivering packages efficiently. Please note that international shipping times may vary depending on your location and any customs-related processes.

When calculating the total delivery time for international orders, consider both the processing time at our facility and the transit time to your destination. Rest assured, we will provide you with a tracking number so that you can easily monitor the progress of your package.

Order Tracking

At Video Technics, we believe in transparency and keeping our customers informed throughout the shipping process. Once your order is dispatched, we will provide you with a tracking number via email. This tracking number can be used to monitor the status of your shipment on the courier's website.

If you have an account with us, you can also log in to your dashboard to access detailed information about your order and track its progress in real-time.

Shipping Rates

Shipping rates at Video Technics are based on various factors, including the shipping destination, weight, and dimensions of the package. To ensure fairness, we calculate the shipping costs accurately, providing you with competitive rates.

You can view the estimated shipping cost for your order during the checkout process. This final shipping cost will be added to your total purchase amount.

Customer Satisfaction

At Video Technics, customer satisfaction is our top priority. We take great care in packaging your items securely to minimize the risk of any damage during transit. In the rare event that you encounter any issues with your shipment, please reach out to our customer support team, and we will promptly assist you in resolving the problem.

Should you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. We will be more than happy to provide you with further clarification and ensure that your shipping experience with Video Technics is nothing short of exceptional.

Darlene Karalus
Informative and helpful.
Oct 18, 2023